Shipping policy
We ship every working day with PostNL from the Netherlands. Here is exactly what you can expect.
Shipping costs & delivery time
| Country | Cost | Delivery time* |
|---|---|---|
| Netherlands | €7.40 | 1–2 working days* |
| Belgium | €8.75 | 2–4 working days* |
| Germany | €8.45 | 2–4 working days* |
| France | €12.25 | 3–5 working days* |
| Other EU countries | Calculated at checkout | On request |
* This is an estimated delivery time. Delivery is handled by PostNL, so Buzzin by cannot be held responsible for delays by the carrier.
When we ship
Paid orders are packed and handed to PostNL on working days. Orders placed at the weekend go out on the next working day. Around bank holidays and in December, delivery can take a little longer; if so, we will let you know on the site.
Track & trace
As soon as your parcel is registered with PostNL, you will get an e-mail with a track & trace code. You can follow your delivery in the PostNL app, and change the delivery time or address if needed.
Not at home?
PostNL will try again the next working day, or take your parcel to the nearest PostNL point. You will always get a message about this. A parcel stays at the pick-up point for 7 days and is then returned to us; we will get in touch with you.
Shipping to another address
You can enter a different delivery address at checkout. You will always receive the invoice by e-mail.
Damaged or incomplete parcel
Please check your order when it arrives. Is something damaged or missing? Send a photo with your order number to info@buzzinby.com within 48 hours. We will send a replacement or refund the amount — you choose.
Questions?
Send us a message via the contact page or e-mail info@buzzinby.com. We reply within 3 working days.