Customer service
How can we help?
Track your order
PostNL track & trace, delivery times and what to do if you missed the delivery.
Returns & exchanges
30 days to return. See how it works and arrange it in your account.
Sizes & fit
Size guide for M, L, 1 Y and 1-2 Y, plus tips if you're unsure.
Payment
iDEAL, cards, PayPal, Apple Pay and Klarna.
Shipping
Costs per country and estimated delivery times with PostNL.
FAQ
Fabrics, care, ordering, sizes and more.
Contact
Send us a message. We reply within 3 working days.
Rather ask us directly?
We reply within 3 working days
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Sort it yourself, no waiting
Most things take a minute to do yourself: track your parcel, register a return or download your invoice in your account.